About me

Welcome to my blog!

I’m an Assistant Professor of Technical Communication in the Engineering School at Mercer University. My research interests are on applying human-centered design principles to benefit the patients and staff of small clinics in lower-middle-income countries and how the same principles can be used to measure and improve technical communication methods and practices. In 2015, I was awarded a PhD in Human Centered Design & Engineering (HCDE) from the University of Washington, Seattle with a concentration in Global Technology and Communication Management. My dissertation, The Effect of Visual Design and Information Content on Readers’ Assessments of API Reference Topics, studied the effect of variations in design and information content on the performance and perception of API reference topics.

My professional career started in the software industry in which I worked as a software engineer and development-team manager. After developing a variety of software products on different platforms and for different companies, I moved into technical writing for new challenges. Technical writing offered a perfect opportunity to apply my passion for communication and technology.

As an Assistant Professor, I now share my passion for communication and technology with the next generation of technical writers and engineers to the benefit of current and future software developers, technical writers, human-centered designers, and citizens of the world.

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