About me

Welcome to my blog!

I’m an Assistant Professor of Technical Communication in the Engineering School at Mercer University. My research interests focus on measuring and improving technical communication methods and practices. In 2015, I was awarded a PhD in Human Centered Design & Engineering (HCDE) from the University of Washington, Seattle with a concentration in Global Technology and Communication Management. My dissertation, The Effect of Visual Design and Information Content on Readers’ Assessments of API Reference Topics, studied the effect of variations in design and information content on the performance and perception of API reference topics.

Before my academic career, my professional career started in the software industry in which I worked as a software engineer and development-team manager. After developing a variety of software products on different platforms and for different companies, I moved into technical writing for new challenges.

Technical writing offers the perfect venue in which to apply my passion for communication and technology. As an Assistant Professor, I can share my passion with the next generation of technical writers and engineers to the benefit of current and future software developers, technical writers, human-centered designers, and citizens of the world.

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