Using Readers’ and Organizations’ Goals to Guide Assessment of Success in Information Websites

Robert Watson and Jan H. Spyridakis

Conference presentation at HCII2015, August 7, 2015 in Los Angeles, CA, USA

PDF | SpringerLink

Applying the Cognitive Dimensions of API Usability to Improve API Documentation Planning

Robert Watson

Poster presentation at SIGDOC’14, September, 2014 in Colorado Springs, CO, USA

PDF | ACM Digital Library

API documentation and software community values: a survey of open-source API documentation

Robert Watson, Mark Stamnes, Jacob Jeannot-Schroeder, Jan H. Spyridakis

Peer-reviewed conference paper presented at SIGDOC’13, October, 2013 in Greenville, North Carolina, USA

PDF | ACM Digital Library

Developing Best Practices for API Reference Documentation: Creating a Platform to Study How Programmers Learn New APIs

Robert Watson

Peer-reviewed conference paper presented at the IEEE International Professional Communication Conference. IPCC 2012. October, 2012 in Orlando, Fl. USA

PDF | IEEE Xplore

Development and application of a heuristic to assess trends in API documentation

Robert B. Watson

Peer-reviewed conference paper presented at SIGDOC ’12 in the Proceedings of the 30th ACM International Conference on Design of Communication, pp 295-302. September 2012 in Seattle, WA.

PDF | ACM Digital Library

Incorporating Usability into the API Design Process (Chap. 11)

Authored chapter 11 in Usability of Complex Information Systems: Evaluation of User Interaction [Ed: Albers, Still] (CRC Press; 1st edition). October 15, 2010

Link to book in

Improving software API usability through text analysis: A case study

Robert Watson

Peer-reviewed conference paper presented at IEEE International Professional Communication Conference, 2009. IPCC 2009.  August, 2009 in Honolulu, HI, USA

PDF | IEEE Xplore

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