Publications

Plan your API Documentation by Understanding the Audience, Market, and Product

Robert Watson

Webinar presented to online audience, Dec. 14, 2016

PowerPoint deck | Webinar recording

The need for innovation in assessing web content performance: A case study

Robert Watson and Jan H. Spyridakis

Peer-reviewed conference paper presented at the 2016 IEEE International Professional Communication Conference (ProComm), October 4, 2016 in Austin, TX

PDF | IEEE Xplore

A Tool to Remotely Collect and Visualize Users’ Interactions with Web-Based Content

Robert Watson and Jan H. Spyridakis

Peer-reviewed conference paper presented at the 34th ACM International Conference on the Design of Communication, September 22, 2016 in Silver Spring, MD, USA

PDF | ACM Digital Library

Using Readers’ and Organizations’ Goals to Guide Assessment of Success in Information Websites

Robert Watson and Jan H. Spyridakis

Peer-reviewed conference paper presented at HCII2015, August 7, 2015 in Los Angeles, CA, USA

PDF | SpringerLink

Applying the Cognitive Dimensions of API Usability to Improve API Documentation Planning

Robert Watson

Poster presentation at SIGDOC’14, September, 2014 in Colorado Springs, CO, USA

PDF | ACM Digital Library

API documentation and software community values: a survey of open-source API documentation

Robert Watson, Mark Stamnes, Jacob Jeannot-Schroeder, Jan H. Spyridakis

Peer-reviewed conference paper presented at SIGDOC’13, October, 2013 in Greenville, North Carolina, USA

PDF | ACM Digital Library

Developing Best Practices for API Reference Documentation: Creating a Platform to Study How Programmers Learn New APIs

Robert Watson

Peer-reviewed conference paper presented at the IEEE International Professional Communication Conference. IPCC 2012. October, 2012 in Orlando, Fl. USA

PDF | IEEE Xplore

Development and application of a heuristic to assess trends in API documentation

Robert B. Watson

Peer-reviewed conference paper presented at SIGDOC ’12 in the Proceedings of the 30th ACM International Conference on Design of Communication, pp 295-302. September 2012 in Seattle, WA.

PDF | ACM Digital Library

Incorporating Usability into the API Design Process (Chap. 11)

Authored chapter 11 in Usability of Complex Information Systems: Evaluation of User Interaction [Ed: Albers, Still] (CRC Press; 1st edition). October 15, 2010

Link to book in Amazon.com

Improving software API usability through text analysis: A case study

Robert Watson

Peer-reviewed conference paper presented at IEEE International Professional Communication Conference, 2009. IPCC 2009.  August, 2009 in Honolulu, HI, USA

PDF | IEEE Xplore

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